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Convert sms marketing

Reach customers when the moment matters.

Send promotions, reminders, alerts and customer updates from one calm workspace, with clear delivery tracking and developer-ready APIs.

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Direct, timely and built for almost any mobile phone.

REACH + IMMEDIACY

For messages customers cannot afford to miss.

SMS is at its best when the message is concise, timely and useful. It reaches customers without asking them to install another app or keep a data connection active.

00:30OTPComplete a secure action
02:00Payment alertConfirm money moved
TODAYAppointmentReduce missed bookings
LIVEOrder updateKeep the customer informed
NOWAnnouncementShare something important
THIS WEEKPromotionCreate timely demand

BULK CAMPAIGNS

Reach your audience in a few clicks.

The simplicity is the feature: choose an audience and Sender ID, write the message, add relevant personalisation, check the recipient count and send.

  1. 01AudienceCustomers · 2,480
  2. 02Sender IDTAILORA · Approved
  3. 03Message78 characters · 1 SMS
  4. 04Personalisation2 variables resolved
  5. 05Review & sendReady for delivery

SENDER IDENTITY

Send messages customers recognise.

A clear Sender ID helps a recipient understand who is contacting them before they read the message. Request and manage sender names in Convert, then follow the required registration workflow for your market.

Read the SMS marketing and Sender ID guide →
SENDER ID REQUEST
Sender nameTAILORA
Country
Nigeria
Use case
Transactional + marketing
Status
Approved

Customers will see TAILORA as the sender.

MESSAGEHi {{first_name}}, your appointment is tomorrow at {{time}}.
CONTACT
first_name
Amaka
time
10:30 AM
SMS

Hi Amaka, your appointment is tomorrow at 10:30 AM.

PERSONALISATION

Short messages can still feel personal.

Insert contact properties automatically without manually editing each SMS. Names, appointment times, balances and order references turn a generic broadcast into useful customer communication.

TRANSACTIONAL MESSAGING

Power the messages your product depends on.

Send OTPs, verification codes, transaction alerts, security notifications and order updates from your application, with the same delivery reporting your operations team can understand.

Explore SMS API View API documentation
AUTHENTICATION REQUESTCustomer signs inconvert.send(otp)
SMSYour Convert code is482 106Expires in 5 minutes

MULTI-CHANNEL ROUTING

One communication request. A deliberate route.

When a workflow uses more than one channel, Convert can follow the route your team has configured. Your product sends the communication request; Convert applies the selected channel strategy and keeps the delivery outcome in one place.

Product eventOrder shippedConvertChannel strategy
WhatsApp SMS fallback

DELIVERY ANALYTICS

Know where every message went.

See each step from queued to delivered, then inspect recipient-level delivery data when a number fails or a provider returns a delivery receipt.

Queued2,480
Sent2,472
Delivered2,404
Failed68

96.9% delivery rate

ONE PLATFORM. TWO WORKFLOWS.

Built for the people who send and the products that trigger.

MARKETING & OPERATIONS

Create and send SMS visually.

Choose audiences, write messages, manage Sender IDs and understand campaign delivery without code.

Campaign interface →
DEVELOPMENT

Send SMS through the API.

Trigger OTPs, alerts and customer updates from your application with a clear delivery record.

Developer documentation →

THE CONVERT PLATFORM

One customer.
Every channel.

Keep customer data, campaigns, product-triggered messages and delivery insight together. Convert gives every team one place to communicate across email, WhatsApp and SMS.

MORE WAYS TO REACH CUSTOMERS

The right channel for the message.

Start with one channel, then add another without rebuilding your audience or delivery workflow.

WhatsApp MarketingCreate conversational campaigns with rich message context.

COMMON QUESTIONS

SMS Marketing FAQ

Clear answers before your first send.

Read practical messaging guides →
What is SMS marketing?

SMS marketing uses permission-based text messages to send concise promotions, reminders, announcements, and customer updates directly to mobile phones.

Can I send bulk SMS with Convert?

Yes. Convert lets you select a contact list, choose a Sender ID, write and personalise a message, review the recipient count, and launch a campaign.

Can I send SMS in Nigeria?

Yes. Convert supports business SMS delivery in Nigeria with Sender ID workflows, delivery reporting, and tools for responsible audience management.

Does Convert support Sender IDs?

Yes. Businesses can request and manage Sender IDs so recipients can recognise who sent a message, subject to local registration and network requirements.

Can I personalise SMS messages?

Yes. Contact fields can populate variables such as a customer's name, appointment time, order number, or balance inside an SMS.

Can Convert send OTP messages?

Yes. Developers can use the messaging API for OTPs, verification codes, security notifications, and other time-sensitive messages.

Does Convert provide an SMS API?

Yes. Developers can send transactional SMS through Convert's API while non-technical teams use the campaign interface.

Can I track SMS delivery?

Yes. Convert shows recipient-level states such as queued, sent, delivered, and failed when delivery receipts are available.

Can I send transactional and promotional SMS?

Yes. Convert supports both campaign workflows and product-triggered communication, with each message sent according to its purpose and consent requirements.

How do I send bulk SMS to customers?

Create or import a contact list, select SMS as the channel, choose your Sender ID, write and preview the message, then review the audience before sending.

START WITH SMS

Send your next message with Convert.

Choose your audience, write a clear message and follow every delivery from one simple platform.

Start sending SMS View pricing