Reach customers when the moment matters.
Send promotions, reminders, alerts and customer updates from one calm workspace, with clear delivery tracking and developer-ready APIs.
Trusted by teams building across Africa
[ SMS, simplified ]
Reach the right customers with one clear message.
Build concise SMS campaigns, choose the audience and send without splitting delivery context across different tools.
ONE API · EVERY CHANNEL
Write the code.See the conversation.
Send transactional Email, WhatsApp and SMS through one developer-friendly endpoint. Watch each API action become a customer moment.
12345678910111213141516171819202122123456789101112131415161718123456789101112131415161718191234567891011121314const send = (payload) =>
fetch("/api/v1/messages", {
method: "POST",
headers: {
Authorization: "Bearer rk_live_xxx",
"Idempotency-Key": crypto.randomUUID(),
"Content-Type": "application/json"
},
body: JSON.stringify(payload)
});
const customer = {
to: "+2348012345678", channel: "smart"
};
await send({ ...customer,
message: "Hi 👋 How can we help you today?"
});
await send({ ...customer,
message: "Starter plans begin at ₦25,000/month."
});
Preparing example
USE CASES
Get urgent messages seen.
Understood and acted on.
Convert helps your team send concise alerts and campaigns, then see exactly what reached each customer.
One-time passwords
Deliver short verification codes when a secure action cannot wait.
Payment alerts
Confirm transactions and keep customers informed about money movement.
Appointment reminders
Reduce missed bookings with a concise reminder at the right time.
Order updates
Share confirmation, fulfilment and delivery milestones clearly.
Service notices
Send urgent operational information without requiring another app.
Promotional offers
Create timely demand with one focused message and action.
Event reminders
Help registered customers arrive prepared and on time.
Delivery fallbacks
Keep critical messages moving when another channel is unavailable.
DEVELOPERS + MARKETERS
Use SMS from your product too.
Trigger OTPs, alerts and customer updates through the API while your team manages campaigns in the same workspace.
SMS DELIVERY
Send with confidence.
Know what arrived.
Convert carries every message from your workspace to the customer's phone, with clear provider and delivery signals along the way.
Appointment Reminder
- Audience
- 2,480 contacts
- Message
- Your booking is tomorrow
Delivering with Convert
SMS FOR EVERY TEAM
One platform, useful for every customer moment.
-
01
SMS use caseBanks
Send verification codes, payment alerts and time-sensitive account updates customers can act on quickly.
-
02
SMS use caseRetail & commerce
Share concise offers, restock alerts and order updates without asking customers to install another app.
-
03
SMS use caseAppointments
Reduce missed bookings with reminders that arrive clearly and on time.
-
04
SMS use caseGrowth teams
Launch targeted SMS campaigns and keep every delivery result in view.
-
05
SMS use caseProduct teams
Trigger OTPs and transactional alerts from the same platform your operations team understands.
[ MESSAGING MOMENTS ]
Reach every customer,
right on the phone they use.
Convert helps your team deliver urgent alerts, reminders and one-time codes, with every provider response kept in view.
Build once.
Reach customers by SMS or WhatsApp.
SMS and WhatsApp share the same authentication, request structure, idempotency, errors and webhooks. Add another channel without rebuilding your messaging infrastructure.
Concise transactional and campaign messages with sender identity, provider receipts and clear delivery outcomes.
await convert.sms.send({
from: "TAILORA",
to: "+2348012345678",
text: "Your order is moving",
category: "transactional"
});Approved templates, useful rich context and delivery receipts in the same dependable messaging envelope.
await convert.whatsapp.send({
to: "+2348012345678",
template: "order_update",
variables: { first_name: "Tayo" },
category: "utility"
});COMMON QUESTIONS
SMS Marketing FAQ
Clear answers before your first send.
What is SMS marketing?
SMS marketing uses permission-based text messages to send concise promotions, reminders, announcements, and customer updates directly to mobile phones.
Can I send bulk SMS with Convert?
Yes. Convert lets you select a contact list, choose a Sender ID, write and personalise a message, review the recipient count, and launch a campaign.
Can I send SMS in Nigeria?
Yes. Convert supports business SMS delivery in Nigeria with Sender ID workflows, delivery reporting, and tools for responsible audience management.
Does Convert support Sender IDs?
Yes. Businesses can request and manage Sender IDs so recipients can recognise who sent a message, subject to local registration and network requirements.
Can I personalise SMS messages?
Yes. Contact fields can populate variables such as a customer's name, appointment time, order number, or balance inside an SMS.
Can Convert send OTP messages?
Yes. Developers can use the messaging API for OTPs, verification codes, security notifications, and other time-sensitive messages.
Does Convert provide an SMS API?
Yes. Developers can send transactional SMS through Convert's API while non-technical teams use the campaign interface.
Can I track SMS delivery?
Yes. Convert shows recipient-level states such as queued, sent, delivered, and failed when delivery receipts are available.
Can I send transactional and promotional SMS?
Yes. Convert supports both campaign workflows and product-triggered communication, with each message sent according to its purpose and consent requirements.
How do I send bulk SMS to customers?
Create or import a contact list, select SMS as the channel, choose your Sender ID, write and preview the message, then review the audience before sending.
[ SMS resources ]
Better SMS starts with a clear reason to send.
Practical guides to urgent messaging, authentication and choosing the right channel for each customer moment.
Explore the blog
SMS marketing in Nigeria: Sender IDs, compliance, and campaign best practices
A practical guide to SMS marketing in Nigeria, including campaign strategy, Sender IDs, customer consent, DND considerations, message copy, and measurement.
Read article
SMS OTP vs WhatsApp OTP: which is better for Nigerian businesses?
Compare SMS OTP and WhatsApp OTP for Nigerian authentication by reach, user experience, reliability, security, fallback, cost, and operational control.
Read article
WhatsApp vs SMS vs email marketing: which channel should your business use?
Compare WhatsApp, SMS, and email marketing by reach, urgency, context, cost, and customer intent to choose the right channel for every message.
Read articleSTART WITH SMS
Your next SMS starts here.
Choose your audience, write a clear message and start sending with Convert.